Say you're an Engineering Manager or a Product Manager, responsible for a business-critical search system on a website. Maybe e-commerce, maybe a marketplace, maybe something else. Search is sort of working, it doesn't crash, and it's fast, but there's a feeling that "search isn't great", and you've been …

Engineering leadership knows the standard playbook for product teams: the Product Trio, the Spotify model, outcome-based roadmaps, and so on. I've seen teams adopt these practices and still struggle when they add responsibility for advanced algorithms -- search, recommendations, predictive modeling, or generative AI -- …

I recently read Will Larson's excellent book Staff Engineer: Leadership beyond the management track. Larson covers the individual contributor (IC, not management) roles that software engineers fill after they are promoted past Senior Software Engineer, with titles like Staff and Principal ("Staff-plus"). In …

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There are different types of data scientists, with different backgrounds and career paths. With Sean Murphy and Marck Vaisman, I wrote an article about this for O’Reilly a few years back, based on survey research we’d …

This post was originally published on Medium

I’m the Director of Data Science at EAB, a firm that provides best-practices research and enterprise software for colleges and universities. My team is responsible for the predictive models and other advanced analytics that are part of the Student Success Collaborative …